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FAQ & Trouble Shooting

1.      Why do I have different volume levels from the each pair of monitor speakers?


A: First of all, you need to make sure the pair of monitors are the same model of the same brand. For active monitors, please pay attention to the knobs and switches on the back-panel, such as the volume, equalizer, etc. Make sure that they are set at the same level. For passive monitors, the left and right volume channels’ for the external amplifier must be also set at the same level.



2.      How should I position my monitor speakers in my studio?


A: Create equal distance between the speaker monitors. The two monitors and listener should create isosceles triangle from above, and the base angles both are between 40 and 60 degrees. This will create the best performance environment.



3.      What’s the best height to position my monitor speakers?


A: The height of the woofer’s top edge should be on the same horizontal level as your ears.



4.      How far should the large-diaphragm microphone be placed away from the recording equipment?


A: Because the large-diaphragm microphone has a very high sensitivity and wide pickup range, we use different distances between the diaphragm and the sound source. Generally speaking, 10-15cm should be for pop singer, and 15-20cm for rock, 20-30cm for bel canto.



5.      Why must I use the pop filter with the large-diaphragm mic?


A: All the large-diaphragm microphones have very high sensitivity, so the airflow from singer would cause much airflow noise to damage our recording performance, as well as the diaphragm. With the pop filter, we could filter almost all the airflow, but can reserve all the sound details.



6.      Which near-field monitor speakers should I choose?


A: Near-field monitor speaker normally means two-way monitor of 4”, 5”, 6.5”, 8”, 10”. Since different sizes’ monitors have different SPLs, they could drive different volumes of air. Then if we adopt a big size of monitor in a small room, the sound would cause multiple reflections to affect the monitoring performance. As main monitor speakers, we normally recommend to adopt 4” or 5” monitors in the room of 6-9 sq. meters, and 6.5” or 8” ones in 8-20 sq. meters.



7.      How should I treat the damp damage to the large diaphragm?


A: The dampness may cause the large diaphragm mic to overload, even in the case of low SPL. We recommend to place the mic in an area with open air, drying it naturally. DO NOT dry it with any blower, which may cause unrecoverable damage to the diaphragm.



8.      What’s the best way to maintain the large-diaphragm microphone long term?


A: If you do not use your large-diaphragm mic for a long periods of time, we recommend that you store it in its original box, in a dry container. The desiccant would be essential to place by the mic as well.



9.      What do I do when I use my monitor speakers for the first time?


A: All the monitors have a very high power capacity to ensure the tweeter and woofer to give powerful sound. You are recommended to turn down the monitors’ volume knob or switches, to the MIN level when connecting it to audio interface or mixer. Meanwhile, the audio interface or mixer is also recommended to be turned to its lowest volume. Slowly increase the volume to protect the monitors.



10.   Why is my gear humming while it is turned on?


A: If you hear some humming from your pro audio gear, which is not caused from the environment, it is definitely abnormal. Every piece of professional product was tested many times before sales, such humming is probably caused by the imperfect grounding of your power source. You are recommended to check if your power supply’s grounding is good, or call some electrician for help.



11.   Pay attention to the voltage of every gear.


A: Before you turn on your pro audio gear, we recommended you to pay attention to the working voltage switch “115V-230V” on the back panel. Please switch it to your country’s legal voltage, otherwise the product might be damaged due to a power overload.



12.   What’s the purpose of the “peak” indicator in the microphone preamp?


A: Usually we have a red indicator light “peak” (or “p”) on the microphone preamp front panel. This indicator is too warn of overload. When the light blinks momently, you needn’t worry about the overload. If the light is on for a long term, you need to turn the gain knob low, to avoid the high overload.



13.   What kind of microphone needs phantom power?


A: The condenser and tube mics need phantom power to work, while the dynamic and some ribbon mics don’t require the phantom power. If you are using a condenser mic by connecting to audio interface, mic preamp or mixer, please remember to turn on the “+48V” phantom power for the mic. The tube mic always has individual power box, so there is no need for the phantom power from preceding gear.



14.   PLEASE remember that the large-diaphragm microphone must NOT be operating in the same room as the monitor speaker.


A: The large-diaphragm microphone has a very high sensitivity and wide pickup range, it must not be operating with the monitor speaker together in a same room. The large-diaphragm microphone will pick up the monitor’s sound and amplify it again to the monitor. It runs in cycles like this to damage both gears, due to the extremely high signal power. It will cause a high pitch squeaky sound.


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